SafePro uses independent freight haulers for shipping. We negotiate the most competitive freight rates possible and pass these savings along to our customers. We make every effort to minimize freight charges to our customers and provide for timely delivery.
We ship products anywhere within the Continental United States. For orders outside the continental U.S. please contact us directly at 877-723-3570 or [email protected]
Our flat shipping rates, based on region, are per order and are as follows (subject to change):
Accessories (Remotes, controllers, batteries, etc):
$15 via UPS
ARHO (Automatic Roof Hatch Opener):
$35 via UPS
Safety Rails, Hatches, ARHO’s:
Shipping to Texas- $100
Shipping to Utah & Idaho- $300
All other U.S. states – $250
If order totals $5,000 or more, shipping is free, except Perimeter Rail orders.
- Most items in stock will ship within two business days.
- SafePro will not be liable for any damages related to unavailability of inventory or delays in shipping.
- Title for goods passes to customer when product leaves the warehouse.
Delivery and Unloading
For freight deliveries, customer is responsible for unloading shipment from truck. SafePro will assume no responsibility for any additional charges or damages that may be incurred as a result of unloading from the delivering carrier’s truck.
Freight carriers have restrictions on delivering to residential addresses and may require pick-up at freight terminal. Some shipments will require a fork-lift to unload. It is advantageous in those cases to ship to a freight terminal where the terminal personnel will unload the product and load it onto the customer’s trailer or truck.
We cannot advise customers of exact time of delivery as we do not ship on our own trucks. We will give our customers an estimated time of delivery and provide them with tracking information.
All shipments must be inspected immediately upon receipt. For your protection, any external damage must be noted on the Bill of Lading at the time of delivery in order to qualify for a claim against the freight carrier.
Concealed damages must be reported to the freight company within three days of delivery. It is the customer’s responsibility to file for damage claims against the freight company.
Shortages/missing parts must be reported to SafePro customer service within 5 days of delivery.